The WorkMagic Services Brochure

THE GAME HAS CHANGED
Enabling you to run your business smoothly and securely.
We empower and enable business success with a secure and reliable IT infrastructure Solutions for the past 25 years, the one that is Pervasive, Cost-effective and Efficient.

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Technology Solutions Meeting

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WorkMagic is a leader in cybersecurity, consulting, strategy and business dynamics, and artificial intelligence. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over.

Support Portal

Online

You can easily manage your subscriptions for Office Easy (Managed Services), Microsoft Subscriptions, and more!

remote sessions

We Solve More Remote Support Issues & Wait Less With Remote Control & Diagnostics Features.

Services Provided in Portal

Access Your Account

WorkMagic is committed to making your business technology investments successful, the portal includes easy access to training resources, a simple form to submit a support ticket, and the ability to add additional solutions for your unique needs. Be sure to bookmark this portal and return any time you need anything from your partners at WorkMagic!

Find Resources

Resource Hub. Explore and download resources and templates to help with managing adoption of WorkMagic Services within your organization.

Explore learning content, documentation, information about upcoming product releases, customer stories, and other resources for Microsoft Dynamics 365.

Support Ticket

ell us about the problem so we can help you solve it.

Open a service request in the WorkMagic Support Portal.

Professional support incidents are supported during business hours until they’re resolved.

 

common questions

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Response time will be between 2 and 8 hours, depending on the severity of the incident.

Severity

Nature of issue

Response time

Severity A

Critical business impact

2 hours initial response time

Severity B

Moderate business impact

4 business hours initial response time

Severity C

Minimum business impact

8 business hours initial response time

 

  • Customer proposals for product features

  • Onsite support

  • Root cause analysis

  • Products out of support lifecycle

  • Writing or review of custom code

  • Developer support for Office 365 add-ins, APIs, and so on, including Microsoft Graph

  • Security Incident Response Service

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Lorem ipsum dolor sit amet, consectet adipiscing elit,sed do eiusm por incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea sint occaecat cupidatat non proident, sunt in culpa qui officia mollit natoque consequat massa quis enim. Donec pede justo, fringilla vitae, eleifend acer sem neque sed ipsum. Nam quam nunc, blandit vel, ridiculus mus. sunt in culpa qui officia mollit natoque consequat massa quis enim.
Lorem ipsum dolor sit amet, consectet adipiscing elit,sed do eiusm por incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea sint occaecat cupidatat non proident, sunt in culpa qui officia mollit natoque consequat massa quis enim. Donec pede justo, fringilla vitae, eleifend acer sem neque sed ipsum. Nam quam nunc, blandit vel, ridiculus mus. sunt in culpa qui officia mollit natoque consequat massa quis enim.
Lorem ipsum dolor sit amet, consectet adipiscing elit,sed do eiusm por incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea sint occaecat cupidatat non proident, sunt in culpa qui officia mollit natoque consequat massa quis enim. Donec pede justo, fringilla vitae, eleifend acer sem neque sed ipsum. Nam quam nunc, blandit vel, ridiculus mus. sunt in culpa qui officia mollit natoque consequat massa quis enim.
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Client's Review

What do people praise about WorkMagic?

Peter
CIO
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 WorkMagic designed, implemented and tailored the applications to fit our business needs.  They helped us  · Strategic Innovation · Operational Efficiency · Modern & Scalable System

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