Contact tracing is the process of identifying who an individual, with a confirmed case of COVID-19 (or other virus), came in contact with over a period of time.

When a critical event occurs or important news needs to be addressed within your company, your team needs to quickly work with all necessary internal and external stakeholders. You need an easy way to alert the issue to the right people, plan how to respond, discuss required actions, and then share the communication with the broader organization.